Bank of America Customer Service

  • 800-432-1000
  • Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST
  • 24 mins wait

Bank of America customer service. Get in touch with Bank of America's customer service department through the following phone numbers, social media, live chat and contact form. For more information about home retention, mortgage services, credit cards, fraud reporting, bankruptcy, online banking and bill payments, please call the numbers listed below.

Bank of America Customer Service Phone Numbers

  • Online Banking/Bill Pay 877-768-9836
  • Customer Service 800-285-6000
  • Bankruptcy 800-669-5224
  • Credit Cards 800-732-9194
  • Fraud Reporting 877-366-1121
  • Credit Cards 800-421-2110
  • Mortgages 800-669-6607
  • Mortgage Services 888-325-6435
  • Home Retention 877-327-9225
  • Customer Service 800-669-6076
  • Customer Service 877-833-5617
  • Executive Customer Relations 704-386-5687
  • Online Banking 800-781-5393

How To Contact Bank of America

Welcome to Bank of America.

  • Please say or enter your telephone access ID number.
  • For information on a single account, please say or enter your card or account number
  • Alternatively, you can also say, "Other options" or press 1
  • Other options.
  • You can say, "Balance, recent activity or transfer funds" or you can press 1.
  • You can say, "Report something lost or stolen" or you can press 2.
  • You can say, "Open an account or apply for a loan" or you can press 3.
  • You can say, "Locate an ATM or a banking center" or you can press 4.
  • You can say, "Get online banking support" or you can press 5.
  • You can say, "Set up a telephone access ID" or you can press 6.
  • To repeat these options say, "Repeat" or press 8,
  • To hear more options, say "Option" or press 9.
  • Please explain to us in a few words why you are calling so that we may better assist you.

Bank of America Custom Service Contact Information

Bank of America Services

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