Citizens Bank Customer Service

Call this number to talk to a Citizens Bank customer service representative, available 24/7. For information regarding Citizens Bank credit card, online banking support, mortgage information, commercial and business banking details, auto loans and home equity, please use the phone numbers given below for specific departments.

Citizens Bank Customer Service Phone Numbers

  • Citizens One Card Services 1-800-747-8155
  • Citizens One Auto Finance 1-877-265-3278
  • Customer Service Consultation 1-877-360-2472
  • Citizens One Student Loan 1-888-333-0256
  • Citizens One Home Loans 1-888-514-2300

Additional Customer Service Phone Numbers

  • Citizens One Auto Finance Dealer Service 1-800-610-7300
  • Citizens One Education Refinance Loan 1-888-716-4780

How To Contact Citizens Bank

Thank you very much for calling Citizens Bank where good banking is good citizenship.

  • For already existing account information, please press one.
  • For money market and checking accounts, please press one,
  • Please put in your 16 digit ATM or debit card number. If you don’t have your card with you, please enter your checking account number followed by the pound sign.
  • For savings, please press two.
  • For card services, please press three.
  • For all other types of loans, please press four.
  • To transfer funds, please press two.
  • For card services, please press three.
  • For mobile, online and electronic banking, please press four.
  • For all other options, please press five.

Citizens Bank Custom Service Contact Information

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